Monday, September 1, 2008

Step Up & Stand Out

One of the worst expressions from any staff member or service person is, that’s not my job. It appears people are so quick to push off responsibility and do the bare minimum in their jobs. When was the last time you had the chance to go further for a client or for a project and stopped, using the idea that it wasn’t really your issue or responsibility to improve it.

Every employer I have ever worked with has wanted more from their staff; more initiative, more effort and more responsibility to solve the issues at hand. Contrary to that popular quote, you DO get paid to think. Most of your income and value comes from your thinking and solving problems. So own it. Initially you get paid to do a certain function or role. So own that and be responsible for everything in it. If its in charge of admin supplies then make sure everything is stocked, inventoried, you’ve asked about everyone’s needs, you’ve compared prices. When you take full responsibility for your area (no matter how small) it demonstrates you can do more. It demonstrates all those great qualities all companies want to showcase – pride in work, organization, initiative and, of course, personal responsibility.

You want to get paid more? Then demonstrate your level of personal responsibility to your tasks and your area of the business. Take whatever you are supposed to be doing as the most important thing in your life. Oh sure, maybe its not but do your customers or your employer want to know that?! No.

When you stop making excuses for your job, things change. It’s no longer the traffic, the bad customers, the desk you use, the lack of sales materials, the old computer, the bad boss. It is you that makes the job great. You can overcome any surrounding circumstance to stand out. So do it.

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