Managing your HR is not a once a year, here’s your raise, here’s where you can improve event. Managing your HR is a form of leadership and it takes place every day.
There is a formalized portion of managing the relationship with your people that means sitting down more formally a few times annually to give them feedback AND to get feedback. To possibly review their compensation and also to give them an outline of how the business is doing. It is a formalized sharing of information.
Most people perceive HR as forms, formal reviews and conflict resolution with some third party (internal or external). So many of these processes are things that should be handled by managers and leaders within a company. When a conflict escalates to needing someone outside the business to manage it – it is a breakdown of leadership.
Great leadership is about managing the most valuable resources your organization has, your people. Managing your people means taking time to manage the relationships with them daily.
Great HR is talking to your people regularly. This is true of a corporate CEO and also a department manager. It is about putting your people first and ensuring your ego is out of the way so you can best serve them.
3 tools I love to use for good HR:
1) 30 minute coffees – sit down with each of your team and just talk – not about the business but about them. What’s on their mind, what are they liking, what’s new, what’s frustrating, what’s new in their life.
2) Annual roundtables with an outside person – having an HR professional host a round table with the team to get their honest opinions, ideas and questions. Things get said that won’t always get said directly to an owner or manager.
3) Random recognition – randomly recognizing the great work of team doesn’t require a formal presentation or review. At the Monday morning meeting it should be a “play of the week”, a “customer support of the day” or some small recognition of your team’s efforts.
When people know they are valued and that HR is being well managed, they perform to their best ability. That’s good business.
2 comments:
This is very interesting article. Human resources plays a very important role as they are the ones who handles and comply to all the needs of the employees. It is challenging, but with the right people and skill, they can cater to concerns of the company's manpower. This is a great tip, thanks for sharing. |Gwyn Mcclay| @ LotusHR.co.uk
Nice article. Especially the 3 tools for good HR, they are really very interesting. I like the way of your writing and you have easily convert this common question to the expressive answer. Thanks for sharing such a good stuff.
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