Gratitude is Key

With all the talk of economic slowdown (whether you choose to participate or not), now is a great time to focus on time tested keys that can help you and your organization. Gratitude is key because, first, it strengthens relationships. When you consistently let clients and customers know you appreciate them and thank them for their business they come back. What they buy may vary but they become more and more loyal through strong gratitude. Secondly, gratitude is terrific for focusing your organization and team on what is going well. It can also be just for you in your own role. What is going well? What are you grateful for?

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Start to list off all of the things that still are advantageous and you are lucky to have. People feel better. Teams come together. It builds morale in a company quickly. Is gratitude part of your staff meetings?

Finally, as you talk about what you are grateful for you focus on opportunity. Opportunities are available in all economic conditions. Many people stop trying to see them. Starting with gratitude about last year’s big sales, great clients and big wins can spur the conversation of where this year’s opportunities will lie. Take time to work gratitude into your daily routine (a thank you card a day) and that of your team’s (team meetings, announcement, rituals).